Volume 19, Issue 2/3
Focus Theme Sections on "Internet of Things" and "eCRM" as well as General Research
Editorial 19/2-3
Hubert Österle and Karen Heyden
Preface to the focus theme on eCRM
Nicholas C. Romano and Jerry L. Fjermestad
Collaborative e-product development and product innovation in a demand-driven network: the moderating role of eCRM
Pierre Hadaya and Luc Cassivi
Preface to the focus theme section: ‘Internet of things’
Elgar Fleisch, Sanjay Sarma and Frédéric Thiesse
Benchmarking RFID profitability in complex retail distribution systems
Christoph Goebel and Oliver Günther
The impact of RFID on management of returnable containers
Lars Thoroe, Adam Melski and Matthias Schumann
The value of RFID for RTI management
Alexander Ilic, Jason W. P. Ng, Paul Bowman and Thorsten Staake
The effects of privacy concerns and personal innovativeness on potential and experienced customers’ adoption of location-based services
Heng Xu and Sumeet Gupta
Who wins when price information is more ubiquitous? An experiment to assess how infomediaries influence price
Michael F. Gorman, Wm. David Salisbury and Ike Brannon
Access options
All abstracts and papers are available on this website.